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Our journey to better rewards

Sumo was born from a desire to deliver better value to quality customers.

By avoiding risky customers, we know that we can provide better value and rewards to those that deserve it most.

We have purposefully innovated an online platform to allow our customers to manage their connections through effortless self-service, which is further supported by our superb Australia-based customer service team.

We’ll always take the time to listen to your needs and make your journey with us as easy as possible.

Proudly Australian-owned and operated, we are passionate about understanding the needs of households and small businesses. That’s why our model is built on better value and simplicity.

Our values

Sumo is a small team of like-minded professionals who have come together to deliver a positive alternative to traditional utility companies. We cherish our customer-oriented culture, and our ability to have fun while delivering an outstanding service. What we value in our team the most is:

Improvement

We always seek to improve what we do and how we do it. Mistakes can happen―it’s how we learn from them that counts.

Simplicity

We innovate with purpose to make the Sumo journey effortless for all our stakeholders.

Empathy

We take time to listen and are passionate about our customers.